At Aim Infosoft, your privacy matters. This policy explains what information we collect through the Rhinocero platform, how we use it, and the controls you have over it.
We collect information you provide directly — your name, email address, phone number, company name, and project enquiry details when you contact us or register. We also automatically collect limited technical data such as IP address, browser type, and pages visited, to operate and improve the service.
We use your data to respond to enquiries and deliver the services you have requested, to send project updates and transactional messages, to improve our platform and services, and to detect and prevent fraud or abuse. We do not sell your personal information to third parties.
We use essential session cookies to keep you signed in and to remember your preferences. We may use limited analytics cookies to understand how the platform is used. You can disable non-essential cookies through your browser settings without affecting core functionality.
We use a small number of trusted providers for email delivery, infrastructure hosting, and error monitoring. These providers receive only the minimum data needed for their task and are bound by confidentiality obligations. We review each provider's data practices before use.
We use industry-standard TLS encryption in transit and access controls to protect your data. No system is perfectly secure, but we take reasonable technical and organisational measures to minimise risk and limit access to your information.
You may request access to, correction of, or deletion of your personal data at any time by emailing info@aiminfosoft.com. We will respond within 30 days. Residents of the EU, UK, and other regions with comprehensive privacy laws have additional rights (portability, objection, erasure) — we honour these regardless of your location.
Questions or concerns about this Privacy Policy? Email us at info@aiminfosoft.com. You also have the right to lodge a complaint with your local data protection authority.
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